Customer Experience

AI Hyper Personalization: The Key to Modern Customer Engagement

by Jhasmin Vidal|05 December 202305 December 2023|AI, Customer Experience

In the ever-evolving landscape of customer experience, keeping ahead of the game is a must! As we head into 2024, AI hyper-personalization is emerging as a leading strategy that's reshaping how businesses engage with their customers. Forget the one-size-fits-all approach;...

RFID technology application in bank and financial institutions enhanced through award-winning digital marketing.

How RFID Technology is Applied in Banks and Financial Institutions

by Jeanne Hui|15 September 202023 August 2023|Biometric Authentication, Biometric Recognition, Customer Experience, Fintech, NDN, RFID

Banks and financial institutions offer tremendous value and convenience to their end-users. However, they are notorious for being prone to fraudulent attacks such as credit card identity theft. A lot has been done in adding layers of security to a person’s...

How banks and fintech enterprises benefit from award-winning open APIs.

How Banks and Fintech Enterprises Benefit from Open API

by Jeanne Hui|20 August 202023 August 2023|API, Big Data, Customer Experience, Data Security, Digital Payment, Fintech, NDN

Open APIs or Application Programming Interface have become a revolutionary technology in a very little time. Used in numerous industries, open APIs have now also found their way into the banking and fintech industry. In terms of its application in the banking and fintech...

How award-winning fintech in Hong Kong shapes customer experiences.

How Fintech Reshapes Customer Experiences

by Eddie Luk|10 August 202001 September 2023|AI Application, Artificial Intelligence, Bitcoin, Blockchain, Cryptocurrency, Customer Experience, Data Analysis, Fintech, Mobile Payment, NDN

New innovations in fintech have enabled businesses and fintech startups to serve customers in novel ways. Banks, financial institutions, fintech startups and businesses have utilized fintech namely Artificial Intelligence (AI) predictive analytics, blockchain, cryptocurrency, mobile payment and social data analytics to provide superior customer experiences...

Discover the award-winning mega trends in fintech with a focus on digital marketing.

What Are 5 Mega Trends of Fintech

by Eddie Luk|05 August 202001 September 2023|AI Application, Algorithm Trading, Artificial Intelligence, Contactless Payments, Customer Experience, Data Security, Mobile Payment, NDN, Open Banking, RFID, Robo Advising

Fintech has evolved considerably and changed rapidly in recent few years, impacting diverse industries of trading, banking, insurance, financial investment, wealth and asset management. Banks, financial institutions and businesses have proactively engaged with fintech applications. In the next few years, the...

The significance of UX design in digital marketing and SEO in Hong Kong.

Explore the Importance of UX/UI Design in Customer Interaction

by R|27 February 202023 August 2023|Big Data, Chatbots, Customer Experience, Digital Transformation, Marketing Technology, NDN, User Experience, UX/UI

UI/UX plays a significant role in any brand’s success. It can help you reach new heights but only if you deliver a good service. This article takes you through the latest UI/UX trends and its benefits to help you understand...

How award winning AI chatbots transform customer experience in digital marketing.

How AI Chatbots Transform Customer Experience

by R|27 February 202023 August 2023|Artificial Intelligence, Big Data, Business, Chatbots, Customer Experience, Digital Transformation, Marketing, Marketing Technology, NDN

Artificial Intelligence is one of the most popular emerging technologies. AI chatbots are transforming the customer experience in unexpected ways. In this article, you will learn how chatbots enhance customer experience and key benefits of using chatbots for your business....

A person utilizing SEO strategies and engaging in digital marketing in Hong Kong through a partnership website.

NDN Group and Shopline Partnership

by M|18 December 201923 August 2023|Artificial Intelligence, Big Data, Business, Customer Experience, E-commerce, NDN, Online to Offline, Technology

NDN Group Partners with Shopline to Offer One-Stop E-Commerce Solution Nowadays anyone can start an e-commerce, but which platform should you use this is the question. At NDN Group we are here to help, combining our knowledge in digital solutions...

Looking for award-winning SEO solution in Hong Kong for enterprise grade new partners?

NDN Group and Mobinology Partnership

by M|16 December 201923 August 2023|Artificial Intelligence, Big Data, Business, Chatbots, Customer Experience, Marketing Technology, NDN, Technology

NDN Group and Mobinology Forge Global Partnership to Deliver Enterprise-Grade AI-Powered Chatbot Solution Fostering synergy to empower enterprises to drive business growth and innovation at scale Leading digital corporation NDN Group and Mobinology, world-class business software developer, today announced...

What is WeChat Marketing?

by M|12 December 201923 August 2023|App, Business, China Marketing, Content Marketing, Customer Experience, Marketing Technology, NDN, WeChat Marketing

Is your business looking to drive direct customer engagement with Chinese audiences? Whether you want to enter the China market or reach out to Chinese consumers, one of the most effective WeChat marketing strategy is to adopt the region’s most...

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